Management - Chapter 1 Quiz

Question 1

1. 
   

   At the death of her husband, Miriam McAllister became the CEO of a company that is the world's leading manufacturer of kidney dialysis machines. Even though she was not expected to, she quickly asked company employees to develop ideas for new products that would lead to organizational growth in a changing environment. The decisional role she took on was that of a(n):

   Answer
   

   		leader<
   		disseminator
   		resource allocator
   		spokesperson
   		entrepreneur

1 points  

Question 2

1. 
   

   A ____ for a McDonald's fast-food restaurant would be responsible for placing orders for food and paper supplies and for setting up weekly work schedules.

   Answer
   

   		corporate vice president
   		middle manager
   		first-line manager<
   		division supervisor
   		top manager

1 points  

Question 3

1. 
   

   Which of the following typically is NOT performed by top managers?

   Answer
   

   		setting objectives consistent with organizational goals or planning and implementing subunit strategies for achieving these objectives<
   		developing in employees the attitudes of commitment to and ownership of the company's performance
   		creating a positive organizational culture through language and action
   		monitoring the business environment
   		creating a context for change

1 points  

Question 4

1. 
   

   Mike Walker supervises operations on the chassis assembly line for a large vehicle manufacturer. Most of his time is spent in quality control maintenance, scheduling workers, and training new employees. Walker would be categorized as a:

   Answer
   

   		first-line manager<
   		middle manager
   		top manager
   		team leader
   		group facilitator

   
   

1 points  

Question 5

1. 
   

   Typical responsibilities for ____ include setting objectives consistent with organizational goals and then planning and implementing the subunit strategies for achieving these goals.

   Answer
   

   		top managers
   		shift supervisors
   		first-line managers
   		team leaders
   		middle managers<

1 points  

Question 6

1. 
   

   The chairs of the accounting, marketing, and communications departments at a typical university are assuming the roles of ____ because they supervise nonmanagerial employees.

   Answer
   

   		supervising managers
   		top managers
   		first-line managers<
   		middle-level managers
   		department managers

1 points  

Question 7

1. 
   

   Which type of skills tends to be most important to the success of lower-level managers?

   Answer
   

   		decisional skills
   		human skills
   		conceptual skills
   		motivation to manage
   		technical skills<

1 points  

Question 8

1. 
   

   Krispy Kreme
   Krispy Kreme is a relatively small doughnut seller. It has only 292 stores in the United States, while Dunkin Donuts has 3,600 outlets. The company originated in Winston-Salem, North Carolina, where it still operates a plant that fills a 50-pound bag with doughnut mix every seven seconds. It recently opened a new plant in Effingham, Illinois, that fills a bag every three seconds. This second plant allows the company to reduce costs while increasing its output. The company began in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until his death in 1973.
   
   Refer to Krispy Kreme. To be successful, managers need four skills. The fact that Rudolph was a skilled baker when he purchased the secret doughnut recipe indicates he had ____ skills.

   Answer
   

   		technical<
   		interpersonal
   		conceptual
   		human
   		motivational

1 points  

Question 9

1. 
   

   Krispy Kreme
   Krispy Kreme is a relatively small doughnut seller. It has only 292 stores in the United States, while Dunkin Donuts has 3,600 outlets. The company originated in Winston-Salem, North Carolina, where it still operates a plant that fills a 50-pound bag with doughnut mix every seven seconds. It recently opened a new plant in Effingham, Illinois, that fills a bag every three seconds. This second plant allows the company to reduce costs while increasing its output. The company began in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until his death in 1973.
   
   Refer to Krispy Kreme. Which management function had Rudolph not performed at the time of his death?

   Answer
   

   		planning
   		marketing
   		controlling(X)
   		leading
   		organizing

1 points  

Question 10

1. 
   

   To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach County, Florida, that awards grade-school students a free doughnut for every A on their report cards. Which management function was used to create this program?

   Answer
   

   		controlling
   		leading
   		focusing
   		planning
   		organizing<

1 points  

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